Ivanhoe SP1 Upgrade 9.0.085

Yes we promised no updates this month, but this one couldn’t wait.  Last week two users reported Smith, with Australian convicts was running onto 2 pages. And another reported some Armorials had different font sizes in the text. Both situations had the same cause – the histories were too long for the automatic font reduction feature. After two days of diagnostics, we found the problem – one variable in one…

Ivanhoe SP1 Upgrade 9.0.084

Stability Upgrade Thank you to everyone for the feedback about the recent release of the Stability Upgrade (ver 9.0.083) and how quick it was, as promised. We are on a quest for stability over all platforms. This is the second such Stability Upgrade on this quest.  Christmas is fast approaching. Both of us are very busy, so time is of the essence.  Time required: 5 minutes  

Ivanhoe SP1 Upgrade 9.0.083

Stability Upgrade Important upgrade for all users. Thanks to Wendy, Steve and John who beta tested this patch. This software update is important to all licensees. This is an update for all PCs, but particularly for those which have a slower processors.  It will allow the program to have more time to connect to the dongle, preventing a possible Blackout Pending. How do you get the update? You need to…

Ivanhoe SP1 Upgrade 9.0.079

Changes Fix for ModRemotePricingInfo error – this error appeared to be unique to two systems that where running Windows 8.1 Fix for Update 2.2 that decreased Clan History information Fix to Buchanan two page overrun Reminder: The Clan Badge Phase 1 took place in update 2.2. How do I get the Patch? Ensure you are on Ivanhoe Service Pack 1 – How to check your version From the top menu…

Ivanhoe SP1 Upgrade 9.0.075

Old Clan Badge Request Some licensees received feedback at Festivals and Markets, Gift Stores and Tourist locations around the world that customers would like an older Clan Badge. We received requests for including old badges in the program, and two Licencees, mentioned in the newsletter, greatly us with this matter. We are very thankful to them. Phase 1 Support for Old Clan Badges Improved Clan Badge images to higher quality.…

Ivanhoe SP1 Upgrade 9.0.072

First a big THANK YOU to the following Licensees and their Sub-licensees for using the Feedback form and sending suggestions through for the following changes that have been implemented in this latest update: Wendy Spencer & Peter Horsler – Phil Lambley and Aaron John Zarnow John & Mary Jo Morman Janette McLintock Diane Orberlies Pete Molloy Alan Craddock Thanks to these Licensees using the online feedback form, we are adding the…

Ivanhoe Service Pack 1

Supported Windows OS Ivanhoe SP1 was tested on XP x86, Win7 x64 and Win8.1 x64. Note: Windows Vista OS is no longer supported. Ivanhoe Service Pack 1 (SP1) Install Notes If you do not have a previous version of the program installed on your computer, SP1 will do a full Ivanhoe install. If Ivanhoe Final Release is installed on your the computer then SP1 updates changed files only (there are 1.66 GB…

Ivanhoe Blackout Pending Indicator

How to Fix – Call Support Immediately When a “Blackout Pending” occurs, you will get a grace period in which to fix the issue – contact support as soon as possible when that happens. You have a limited time to contact software.licensing@swyrich.com, who will need to repair your system for you with a unique Build for your Software and Dongle. This repair is done via our Remote Support Services. A…

Set HP 7000 Series Printer Settings

Recommended HP 7000 Series Printer Settings A3 or 11×17 (Tabloid), Small Margin Print with Borders Plain Paper These settings worked for Armorial & Clan. We still found that the Sept was adding a larger gap, possibly because the Sept needs to use Short Template within Ivanhoe – more testing is required.  When testing is completed, an article update will be provided. Printer Issue Two UK Licensees had issues with a HP…